Login Troubleshooting

Issues logging in? Read this doc

"Network Error" in red text

If you see "Network Error" in red text, that can be due to a VPN on your computer not being activated as expected. Some work VPNs will block Zenlytic if your work VPN is not activated.

To fix this error, activate your VPN like you do to connect to other resources at your company.

Username/password sign-in is missing

If your workspace previously accepted username/password sign-in and that option is no longer available, your workspace may have been configured for SSO-only login. See Enforce SSO-Only Login. Sign in via your configured SSO provider instead, or contact your workspace administrator.

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